Standard Keychain

• Standard handmade/custom orders: Our target completion time is 7–10 business days once the order details and payment have been received.

• Orders needed for a specific event or date: If a customer needs an item by a specific date, that date must be discussed and agreed upon before production begins and documented on the order.

• Customer pickup: Once the customer is notified that their merchandise is completed and ready for pickup, they will have 30 days to retrieve their order, unless an extension has been approved by M-Ashanti Crafts.

• Extensions: Additional pickup time may be approved on a case-by-case basis and should be documented in writing.

• Unclaimed merchandise: If an order remains unclaimed after the applicable pickup period, M-Ashanti Crafts will follow the final written notice and disposition procedures outlined in our Customer Order & Pickup Policy and applicable law.

• Custom pricing: All custom/handmade pricing should be confirmed with the customer before production begins. Pricing may account for materials, labor/time, personalization, packaging, and any disclosed rush or special handling costs.

Please allow approximately 7–10 business days for domestic order processing and delivery. Delivery times may vary depending on the destination, carrier delays, and holidays. Tracking information will be provided when available.